Category Archives: Business Priorities

Not Again – How hard is it?

Today, I just need to vent. If you are someone who believes in bad Customer Service STOP reading now! Go do something more exciting. But if you’re like me and most people, you  believe that Customer Service is important—follow along and share your experience in the comments. Continue reading

What I found at Apple

Earlier this year, I decided that I wanted to have a better outlook on life. So what did I do different? Eat better and get more exercise to start with. This post is not about why you need to exercise or eat better; it is about habits that will make your business better.

Let me begin with this week’s insight. Continue reading

Success and Goals Go Hand in Hand

In business we set goals and the goals help us move forward. But what does this mean? There is no simple answer to this question . . . unless you have a process in place that allows you to start at a planning phase in order to get your business to the desired result.

In my past experience, I have used a process that not only helped my previous business achieve growth on a consistent basis, but also allowed us to achieve our place on the INC 500 list. In addition, we not only achieved most of our goals due to hard work, but we positioned our business for a sale to a multi-billion dollar International Company. Continue reading